Landlords



Redlands provides a comprehensive range of services created for landlords in the process of renting out their properties.

  • Rental valuation of a residential property
  • Tenant finder and let only service
  • Rent collection service
  • Full management service

Where do I Start and How Much Can I Rent my Property for?

Redlands can provide you with a free rental valuation on your property. Simply fill in our online contact form and we will get in touch with you to arrange a rental valuation- your first step towards letting your property and generating a rental income.

Which level of service is right for me?

At Redlands we offer three types of Letting Service. Your choice depends on how much involvement you want with the running of the tenancy AFTER the tenant has moved into the property.

Let Only Service

This tenant finder service provides everything you would require until the tenant moves into the property.

On receipt of formal instruction to let your property we will take care of:

  • Marketing - Circulating details of your property to potential tenants, advertising in our showroom window, listing on Rightmove, and placing a 'To Let' board at the property.
  • Viewings - Accompany prospective tenants and advising you immediately of tenancy applications.
  • Vetting candidates - Interviewing and obtaining tenant credit checks and guarantors when necessary.
  • Tenancy Agreement - Preparing the documentation required by current legislation.
  • Collecting the first month's rent and deposit.
  • The tenants deposit would be the landlord's responsibility to put in to one of the deposit schemes.

Rent Collection Service

This option is for landlords who want to manage the property themselves on a day-to-day basis, yet want a professional approach to the collection of rent.

In addition to all the Let Only Services, we will take care of:

  • Collecting the rent and pay it over to you by BAC transfer, less our fees and expenses
  • Monitor rent payments, issue a rent statement of account and inform you if the tenants fall behind on rent payments.
  • Negotiate and process a rent review at an appropriate time under your instruction.
  • Submit Tenants security deposit to the Deposit Protection Scheme

Full Property Management Service

Should you wish us to take complete control of letting your residential property from beginning to end then this is the option for you.

In addition to all the Rent Processing Services, we will take care of:

  • Arrange the inventories and Schedules of Conditions you need prior to letting.
  • Move in of tenant.
  • Readings of the utilities (i.e. gas electric and water) will be given to your chosen provider.
  • Inform local Council with reference to Council Tax.
  • Submit the tenant's security deposit to the deposit protection scheme.
  • Inspect and report upon your property quarterly, coordinating minor repairs up to an agreed limit and settling invoices from rents received.
  • Advise you when the tenancy is coming to an end and seek your instructions for re-letting or selling the property.
  • Arrange a full property inspection and inventory at the end of the tenancy.
  • Agree any dilapidations (over and above fair wear and tear) with tenants before releasing their deposit.
  • Arrange any necessary cleaning and minor repairs, deducting costs from the tenant's deposit where applicable and agreed.
  • Monitor rent payments and alert you if tenants fall behind or breach the Tenancy Agreement.
  • Should there be dilapidations against the security deposit that consequently are not agreed upon by the Landlord and tenant and the ADR is used (within the Deposit Protection scheme) then this will be included in the service at an extra cost.

Please note we can also assist (at a fee) in issuing legal notices to tenants, or transfer of tenancies from other agencies mid contract and other services that may arise.

Please contact us for prices of each Service

Choosing a Letting Agent

Letting residential property in England and Wales is covered by various Housing Acts, and Landlord and Tenant Acts, as well as various Safety Regulations. Using a letting agent is by far the best way of ensuring that your property - and you as the landlord - are protected from issues raised by these Acts and Regulations.

Redlands and any agent will owe both you and your tenant a "duty of care". It is important that this duty of care is backed up with both "public liability insurance" and "professional indemnity insurance". Any funds belonging to either the landlord or the tenant should be kept in a separate client account and not used by the agent in the course of their business.

Why Redlands?

Comprehensive Service

As Newport most personable Estate and Letting Agents, we are a family run business having 18 years' experience in the property and estate agency sector. Our commitment to you is to provide an unequalled friendly and reliable service ensuring that all of our clients are valued. We recognise that we are entrusted with a valuable asset and it is always our priority to undertake our duties professionally and with integrity at all times. We are flexible and as you would expect, with every client being provided with a bespoke service to suit every need. We listen to what matters to you!

Trained and Qualified Staff

We have a programme of continuous staff development to ensure that the experts dealing with your asset are always up to speed with the current issues, as well as changes in legislation both locally and nationally. We monitor our contractors to make sure that they have all of the required professional qualifications and memberships at all times.

Expert Local Knowledge

Having lived and worked in Newport and surrounding areas over a 5 decade period we can confidently claim that our knowledge of the area and its people is exceptional. We are championing the changing face of the City of Newport and looking forward to being part of the redevelopments that are taking place in our own area as well as those in the housing market as whole.

Helpful Hints for Property Owners and Landlords

Upon deciding to rent your property it is important to:

  • Apply for mortgage lenders consent
  • Notify your insurance companies.
  • Obtain gas and electrical appliance safety certificates. (Oil & Solid Fuel C.H. Systems must also be checked & serviced annually - record to be kept)
  • Decide what furniture and /or fittings you intend to leave in the property. It is not advisable to leave bedding, televisions, videos and personal items.
  • Ensure furnishings to be left in the property comply with fire regulations.
  • Carry out any necessary repairs and remove anything potentially dangerous.
  • Make sure the property is in a clean and tidy condition, particularly the kitchen, bathroom, carpets and curtains - as YOU would hope to find it if moving in yourself! A Tenant can tell if the property is well cared for and is more likely to look after it during the tenancy if it is clean at the start.
  • Overseas landlords apply for tax exemption certificates - please ask a staff member at Redlands for more details..

Immediately after you are notified that an application for tenancy has been received by Redlands please:

  • Remove all personal items from the property.
  • Remove all unwanted and non-compliant furniture.
  • Ensure that the property is clean and the garden is tidy.
  • Arrange re-direction of your mail via the Post Office.
  • Landlord can inform all utility companies of the change of occupancy along with British Telecom or other supplier that you will not be requiring further use of the telephone line from the commencement of the tenancy. Whilst Redlands try to ensure that utility companies are furnished with the correct readings, we cannot be held responsible for the utility companies failure to recognise the information provided.
  • Let your local Redlands branch have three separate sets of access keys / 2 sets for a Let Only.
  • Ensure that the central heating boiler pilot light is lit.
  • Arrange legal protection, buildings, contents insurance cover.

N.B. INSTRUCTION MANUALS or LEAFLETS, in ENGLISH, must be left at your property for all APPLIANCES, THE CENTRAL HEATING BOILER AND SYSTEMS before the Schedule of Condition & Inventory can be undertaken. By LAW, copies of these must be given to each Tenant at the commencement of the Tenancy. ALTERNATIVELY, CLEAR HAND WRITTEN OR TYPED INSTRUCTIONS WILL BE REQUIRED. (Failure to provide these will result in unnecessary delays.