Our Charter


Redlands Charter


"In Today's Residential Property Sector Reputation Matters." 


At Redlands Estate and Letting Agents we recognise that we are entrusted with amost valuable asset and it is always our priority to undertake our duties professionally and with integrity at all times. The delivery of excellence is how we will grow our reputation with the people who matter to us most – our clients.

Our assurance to you is

*We will be transparent with you at all times

*We will present your property with excellence

* We will ensure our staff are well trained, courteous and professional.

*We will use the most well-known and used property portal Rightmove and Social Media (Facebook and Twitter) as well as our own website. 

* Our photographs and descriptions will be well thought through and we will not advertise until you are completely happy.

*We will accompany all viewings and give prompt feedback (in full!)

*We will contact you every fortnight (should we need to) for an updateon your property’s progress, providing you with real statistics and advice.

*Once an offer on a Sale or Rental is made and accepted we will keep in contact with you regularly right until completion or the tenant moves in.

* We will always act in your interest.

* We will be contactable and not elusive.